At the Intersection of Confused and Baffled

By Jose Gallardo

I am confused and get more confused each day as we continue to have briefings with companies and Gartner’s Magic Square comes to the forefront of our discussions with C-level and senior-level executives. It is an onslaught of thoughts and questions that continue to drown our industry into an abyss of confusion as the deciphering of who is who becomes over analyzed.

A prime example is The Magic quadrant for managed machine-to-machine services, which includes Arkessa in one of its magical regions followed by Arkessa’ s need to flaunt itself as a recipient of the prestige that being mentioned brings to the table. WHY? Is having a low ability to execute, as well as an incomplete vision in the market place, something that needs to be boasted about or, better yet, is Gartner right? From speaking to end users, the ability to make decisions based on poor to mediocre surface data is a challenging task, and with the continued load of noise making its rounds, decisions will be more challenging to make as we move forward.

Instead of relying on a single point of research, otherwise known as putting your eggs in one basket, it is the responsibility of decision makers to have a process that allows for focus on two or three vendors to choose from. That process could be as easy as touching on the following steps

1. ASSESS FEASIBILITY 2.  GATHER REQUIREMENTS 3. RESEARCH & REFINE OPTIONS 4. EVALUATE VENDORS 5. ENGAGE VENDORS 6. SELECT & MANAGE IMPLEMENTATION
7. SUPPORT & MAINTENANCE

More importantly, within step 3, is to use research resources which don’t profit based on how they analytically layout the landscape of a defined list of choice vendors. We will continue to dig thru the weeds and find that magic bean that will lead is to the promise land of clarity and peace of mind.